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StudySpot India, New Delhi
DPIIT Recognised StartupISO CertifiedMSME Registered

DPIIT-recognised startup (Department for Promotion of Industry and Internal Trade, Government of India) under the Startup India initiative. ISO 9001:2015 & MSME Registered.

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StudySpot India Pvt. Ltd. • Brand: BookMyLib • Version 1.2.1

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Privacy Policy

Last updated: May 26, 2026

On this page
Contact Officer
1. Information We Collect2. How We Use Information3. Disclosure of Info4. Data Security5. Your Data Rights6. Cookie Policy7. Data Retention8. International Transfers9. Library Data Access10. Children's Privacy11. Third-Party Links12. Policy Changes13. Contact Us

At BookMyLib, we take your privacy seriously. This Privacy Policy explains how we collect, use, share, and safeguard your information when you visit our website and use our services (including student bookings, attendance, payments, and owner/staff dashboards). Please read this Privacy Policy carefully. If you do not agree with the terms of this Privacy Policy, please do not use the Service.

Quick Summary
  • We collect only what we need to run bookings, subscriptions, and support.
  • Payment processing is handled by payment providers; we do not store full card details.
  • Libraries/branches may access student data related to that library for operations.
  • We use security safeguards, but no system is 100% secure.

1. Information We Collect

We collect information that you provide directly, information created during your use of the Service (for example attendance or booking records), and technical data required to secure and operate the platform.

Personal Data:

  • Contact information, such as name, email address, phone number, and address (if provided).
  • Account information such as login identifiers and profile details.
  • Date of birth and other demographic information (where provided).
  • Emergency contact or guardian information (where provided).

Usage & Device Data:

  • Device and log information such as IP address, browser type, operating system, access time, and pages/actions taken within the Service.

Booking, Subscription & Attendance Data:

  • Branch selection, plan/subscription details, start/end dates, and renewals.
  • Seat/locker allocation and operational records (where applicable).
  • Attendance check-in/out timestamps and related logs.
  • Support tickets and communications related to service requests.

Payment Data:

  • Transaction details (amount, status, timestamps, reference IDs) to issue receipts and reconcile payments.
  • We do not store full card numbers or CVV. Payment processing is handled by third party providers.

Google User Data (OAuth & APIs):

  • Google Account Profile: Google ID, email address, name, and avatar picture (for account creation and authentication).
  • Google Business Profile API: Storefront names, addresses, phone numbers, categories, website URLs, operating hours, reviews, and performance metrics (for owner dashboard management).
  • Google Contacts API: Names, email addresses, and phone numbers of contacts (for importing reader directories).
  • Gmail API (Restricted Scope): Access to send transactional emails, alerts, and overdue reminders to your members from your email account.

2. How We Use Your Information

Having accurate information about you permits us to provide you with a smooth, efficient, and customized experience. Specifically, we may use information collected about you via the Service to:

  • Create and manage your account.
  • Process bookings, plans, subscriptions, and check-ins.
  • Send receipts, announcements, and important updates.
  • Answer support tickets and resolve payment issues.
  • Ensure security, diagnose system problems, and prevent fraud.

Use of Google User Data: Data retrieved via Google APIs is strictly used to provide the specific integrations you authorize:

  • Facilitating secure, one-click sign-in using Google.
  • Displaying, editing, and syncing library branch profiles and hours on Google Search & Maps.
  • Listing, posting, and deleting replies to visitor reviews from within the dashboard.
  • Importing student and reader contact lists into the library directory without manual entry.
  • Generating and sending automated library notifications and booking confirmations via your connected Gmail address.

3. Disclosure of Your Information

We may share information we have collected about you in certain situations. Your information may be disclosed as follows:

  • By Law or to Protect Rights: To comply with legal processes or security investigation audits.
  • Third-Party Service Providers: To operate our database, process payments, host servers, and deliver emails.
  • Library Partners: Student details are visible to the library branches they book at.
Google API Limited Use & Disclosure Policy:
BookMyLib's use and transfer of information received from Google APIs to any other app will adhere to the Google API Services User Data Policy, including the Limited Use requirements. We do not sell, rent, or trade your Google data, and no human operators have access to your inbox or contact lists unless explicitly requested by you for troubleshooting or security audit purposes.

4. Data Security

We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable.

5. Your Data Rights

Depending on your location, you may request copies of your personal data, ask us to correct inaccuracies, delete records (subject to operational holds), or limit processing. Contact our privacy officer to execute these rights.

6. Cookie Policy

We use essential session cookies to manage user logins and security tokens. We also use functional preferences cookies to store light/dark mode choices.

7. Data Retention

We retain data for as long as your student or library account remains active, and for statutory intervals thereafter to comply with audit requirements.

8. International Transfers

We host our databases on cloud infrastructure that matches local data privacy frameworks. Security safeguards are verified regularly.

9. Library Data Access & Roles

When you book or subscribe to a specific branch, that branch (and authorised staff/owners) may access transaction status, seat allocations, check-in logs, and dues to verify your access permission.

10. Children's Privacy

BookMyLib requires minors to obtain appropriate parental or guardian consent before submitting any registration forms or personal data.

11. Third-Party Links

We contain links to external payment processors (Razorpay, Stripe etc.) who govern their own privacy behaviors.

12. Changes to This Policy

We notify users of any substantial policy updates by modifying the "Last updated" date on this screen.

13. Contact Us

If you have questions or comments about this Privacy Policy, please contact us at:

BookMyLib Privacy Officer

Email: studyspotindia@gmail.com

Address: New Delhi, India